Refund Policy
Our refund policy is plain and simple. If we CAN'T deliver the required service we will refund your money under the following conditions.
- Electronic transfers and cash deposits will be refunded immediately in full.
- Cheque deposits will be refunded pending the clearance of the cheque.
- Credit Card payments are refundable Less the 5% merchant fee.
Kindly contact Ilanza in our accounts department should you have any queries regarding our refund policy.